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James Kroll Citizens Bank

James Kroll

Loan Officer at Citizens Bank

NMLS ID #53335

Main Number
(917) 568-3368(917) 568-3368


125 Park Ave
18th Floor
New York, NY 10017


(917) 568-3368(917) 568-3368
Fax Number
(833) 279-1603(833) 279-1603

About Us

About Me

For over thirteen years, I have been helping educate, protect, and support people getting a mortgage in the tri-state area, particularly here in New York City.

All of my clients are personally referred to me and often getting their first or second mortgage. The clients I work with are made up of a diverse group, such as recent graduates, investors, 2nd home buyers, newlyweds, and foreign nationals.

My background in finance has always strengthened my work over the years. Although the home loan process can sometimes hit rough patches, I have always enjoyed the challenge and helping people.

I am a Manhattanite, by way of Maryland, and live uptown with my wife, daughter and son. Wine making, parenting, cooking, and volunteering are some of my passions outside of work.

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About Citizens Bank

Our team of mortgage experts at Citizens Bank is committed to helping customers find the home loan solution that’s right for them. Citizens Bank, N.A. is one of the nation’s oldest and largest financial institutions, with a nearly 200-year history of serving customers and communities. Whatever your mortgage needs—buying a home, building a home, or refinancing an existing mortgage—we’ll provide answers and insights to guide you through the process, from application to closing.

Featured Products & Services

  • Fixed and adjustable rate mortgages
  • Affordable home financing programs
  • FHA/VA loan programs
  • Jumbo loans
  • Condo financing
  • Physician home loans
  • Construction-to-permanent financing
  • Renovation-to-permanent financing

Fast. Convenient. Easy. Apply Online Today.

Our simple online mortgage application process makes it faster for you to get a new home loan. Easily connect your financial documents and get through the application in as little as 10 minutes!²

Manage Your Mortgage on the Go

The Citizens One Home Loans® mobile app is an easy and convenient way to manage your Citizens mortgage on the go. Available from the App Store® or Google Play.³ Download and register today!

Get a 0.125% Mortgage Interest Rate Discount¹

Ask me how you could save money when you set up automatic payments from your Citizens Bank checking account for your new home loan.

Mortgage Learning Center

We’re here to make sure you have the resources and solutions to help you reach your potential.Starting your research early is often the key to a successful financial transaction. With that in mind, we’ve put together a selection of articles to help you learn more about mortgages and the home buying process.