Mark O'Connell Citizens Bank

Mark O'Connell

Loan Officer at Citizens Bank

NMLS ID #67021

Main Number
(518) 859-1500(518) 859-1500


833 Broadway
Albany, NY 12207


Main Number
(518) 859-1500(518) 859-1500
(716) 780-2057(716) 780-2057

About Us

About Me

With over 30 years of experience in the mortgage industry as a loan officer, manager and owner of a mortgage brokerage firm, I am uniquely qualified to assist my clients with home purchase or refinance. Financing a home is something that most people do only a few times in their lives, and helping people achieve their dream of homeownership is my passion.

Upstate New York is a wonderful place to live, and choosing to buy or build a home in the counties of Albany, Saratoga, Erie, Cattaraugus and Chautauqua couldn’t be better. Whether you’re a first-time homebuyer or a seasoned homeowner, I’ll walk you through the mortgage process and answer your questions, big or small.

Because my business is built on referrals, I guarantee to make your mortgage experience a great one!

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About Citizens Bank

Our team of mortgage experts at Citizens Bank is committed to helping customers find the home loan solution that’s right for them. Citizens Bank, N.A. is one of the nation’s oldest and largest financial institutions, with a nearly 200-year history of serving customers and communities. Whatever your mortgage needs—buying a home, building a home, or refinancing an existing mortgage—we’ll provide answers and insights to guide you through the process, from application to closing.

Featured Products & Services

  • Fixed and adjustable rate mortgages
  • Affordable home financing programs
  • FHA/VA loan programs
  • Jumbo loans
  • Condo financing
  • Second home and investment property loans
  • Construction-to-permanent financing
  • Renovation-to-permanent financing

Fast. Convenient. Easy. Apply Online Today.

Our simple online mortgage application process makes it faster for you to get a new home loan. Easily connect your financial documents and get through the application in as little as 10 minutes!²

Manage Your Mortgage on the Go

The Citizens One Home Loans® mobile app is an easy and convenient way to manage your Citizens mortgage on the go. Available from the App Store® or Google Play.³ Download and register today!

Get 0.125% Mortgage Interest Rate Discount¹

Ask me how you could save money when you set up automatic payments from your Citizens Bank checking account for your new home loan.

Mortgage Learning Center

We’re here to make sure you have the resources and solutions to help you reach your potential.Starting your research early is often the key to a successful financial transaction. With that in mind, we’ve put together a selection of articles to help you learn more about mortgages and the home buying process.

Bank Branches Served